SMS modem hang

I've recently installed serverscheck and plan to use it to monitor my existing infrastructure. I'm not very familiar with the software and having a hard time finding information on the SMS/GSM modem feature. I've got the software installed on my server and GSm multitech modem connected, I can send a single SMS test message and then the modem does not appear to be released or reset for a new message. is there any way to configure modem settings or any guidance on how to configure? I replaced GFI network server monitor using same hardware. If I need to supply more details, please let me know.

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