Multiple msn messages

Can serverscheck alert to more then 1 msn account? If so, is this limited in the trial version? After adding a second person to a team, there is only still one person receiving an alert via msn. Using 5.8.2.

Normally this is not limited to one person if you use teams and if team alerting has been enabled for the rule. What do you get in your alert logfile? (alertlogging subdirectory)

Wed Mar 16 19:49:05 2005 FTPSERVER MySQL is DOWN -> Sending SMTP alert to gregory@host.com through internal mail server. Returned: mx.mailprotect.be gregory@host.com Mail process succeeded

Wed Mar 16 19:49:05 2005 FTPSERVER MySQL is DOWN -> Executing MSN alert to gregory@hotmail.com

Wed Mar 16 19:49:06 2005 FTPSERVER MySQL is DOWN -> Sending SMTP alert to jonas@host.com through internal mail server. Returned: mx.mailprotect.be jonas@host.com Mail process succeeded

Wed Mar 16 19:49:06 2005 FTPSERVER MySQL is DOWN -> Executing MSN alert to com_com@hotmail.com



Both persons received the e-mail, but only com_com@hotmail.com received the MSN message. If I was the only person in that team, I got it.

Are both recipients gregory@hotmail.com and com_com@hotmail.com on the allowed list of the sender's MSN account?



If the both users are on the allowed list, could you then try following and copy the output:

run the MSN job via command line as follows:

alert_msn <senderaccount> <senderpassword> <gregory@hotmail.com> <message>

alert_msn.exe works for both, i also added a new check, and we both got the msn message now too.

So is the issue resolved then?

Well i thought so, but not quite, I added 6 users in the team, 1 of them receive did not get the msn alert. Everybody added the msn user to their list. When i send a manual message with alerts_msn.exe the one that didn't get it automaticly, he does receive this.

The log says it was sent to everybody.

Is the non-receiving one the first in the log list (like in the previous case)? I am trying to nail down the issue so that we can simulate it in our test environment.



Regards,



Forum Administrator