Smoke Sensor says Triggered

Not really clear my Smoke Sensor says "Triggered" and it's green text. Is that suppose to be the normal not sensing fire ? Do I have something reversed in my gateway for this sensor? Or a setting in the Cloud site I need to click? FYI there is no fire currently. Shouldn't it say like "clear" or "okay" ?


  • @rta

    does the sensor itself say it is triggered on your gateway? if its just in the cloud .. it might be reading it in reverse.
  • Gateway says OK in green font and Down Range is "Closed" and Cloud says Triggered in green font

    smoke cloud
    smoke gateway
  • Hi @rta

    Thank you for letting us know , this has been escalated into our cloud development team.

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