Smoke Sensor

after attaching the Smoke Sensor to Multi-Hub, There is no indication if the Smoke Sensor is Connected,

We have followed this guide:
image
And in the Software/User Interface,
image

Can you help us here?

If you cant see the image.

Please see link:
https://ibb.co/VHLBmCg
https://ibb.co/cQ0YrDr

Comments

  • adminadmin
    As per first image you posted, the sensor is connected as Dry Contact Input 1. It won't be listed in a similar way as the motion sensor as it is a dry contact sensor (analog)
  • JoemSevillaJoemSevilla
    Where should I connect the Smoke sensor so it can be listed in the sensors?
  • PocholloPochollo

    Where should I connect the Smoke sensor so it can be listed in the sensors?

    you can rename input1 as smoke since you connected your smoke sensor in there.
    you have to rename it manually.
  • JoemSevillaJoemSevilla
    But, when I try to test the Smoke sensor, all the UndefineIO sent an email to me. Not just UndefineIO 1
  • OhMySensorOhMySensor
    Could you send a screenshot of your configuration on SGW? and also how the sensor is connected?
  • JoemSevillaJoemSevilla
    We connected the sensor using Cables from Cat5e. we did't configure the SGW, Since all configuration will be on Monitoring Software.
  • PocholloPochollo
    JoemSevilla

    Post your configuration, email alert settings for your IO that you set on your software, as most likely the issue lies there.
    Post in on the software section as a separate topic, and with regards to your smoke sensor it seems your hardware looks good as you were able to send emails out upon trigger.
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