Alert time and System time not synced

edited January 2016 in InfraSensing Sensors

I would like to ask regarding the SNTP settings of the Sensor Gateway w/ 2 ext. sensors version 5.07. We have set the system time manually 01:10:44. But the alert log time shows 21:10:44. It is different its like +8:00 added to the alert log. What should we do to make the system and alert time sync?

Btw, we didn't enable SNTP Server since the device is not connected to the internet.



  • AdministratorAdministrator
    hi dankahn,

    We have passed this issue on to our development team for future firmware releases, for the meantime please adjust the clock to fit the +8 timezone.
  • dankahndankahn
    Thank you Sir for this notice, we hope the next release of firmware will fix the issue.
  • dankahndankahn
    Hi Admin, is there already updated firmware to fix the issue? our client is asking for it.

  • AdministratorAdministrator
    Hi dankahn,

    We are still working on the new firmware and the bug you helped us find out is on our roadmap to fix.
  • AdministratorAdministrator
    Hi Dabkahn,

    Update to our latest firmware as we have already fixed the timezone issue. thanks!
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