ServersCheck Monitoring Sensor

agdatacomagdatacom
edited March 2010 in InfraSensing Sensors
hi i had encountered problem when i open the gui of sreverscheck all sensors are halted error? may i know what the solution on this, thanks

Comments

  • AdministratorAdministrator
    What is the error message?
  • agdatacomagdatacom
    because the graphic report are not working properly
  • AdministratorAdministrator
    Can you please review your last answer? It doesn't make sense compared to the initial report nor does it have any error message in your reply.



    Kindly detail what the actual error is. In your initial post you are saying that sensors are halted and now that it is because of the graphic report not working? Sorry but I am confused.
  • agdatacomagdatacom
    hi



    Sorry to confused you. I noticed on the device remarks is HALTED. That is why the Graphical report is not complete..



    I have a screen shots here but I am not be able to attach to this forum..
  • AdministratorAdministrator
    To get a status of an individual monitor you shouldn't go the Device View.



    Go to All Monitors View - what is the status of that monitor for that sensor and its error message?


  • agdatacomagdatacom
    Hi



    When we check the gui of serverscheck at the all monitors view to check the status of sensor had a Remarks HALTED message,



    Thanks,
  • AdministratorAdministrator
    Make sure it doesn't depend on another monitor. Pause all other monitors and run monitoring service in debug mode as per knowledge base and reply with debug output
  • agdatacomagdatacom
    Hi

    Her's the dubug mode, thanks,



    # M Fri Mar 26 11:05:37 2010 Monitoring_manager instances allowed: 1

    # M Fri Mar 26 11:05:37 2010 Monitoring_manager instances counted: 1

    #

    # M Fri Mar 26 11:05:37 2010 Loading language file: EN.lang

    # M Fri Mar 26 11:05:42 2010 Monitors within license: 20

    # M Fri Mar 26 11:05:42 2010 ServersCheck Report Scheduler license loaded

    # M Fri Mar 26 11:05:42 2010 ServersCheck Monitoring Manager

    # M Fri Mar 26 11:05:42 2010 BUSINESS 20 7.15.0

    # M Fri Mar 26 11:05:42 2010 Started OK

    # M Fri Mar 26 11:05:42 2010 Old thread started

    # O1 Fri Mar 26 11:05:43 2010 Starting Monitoring Rule Thread O1

    # O1 Fri Mar 26 11:05:43 2010 ServersCheck Monitoring Component

    # O1 Fri Mar 26 11:05:43 2010 BUSINESS 20 7.15.0

    # O1 Fri Mar 26 11:05:43 2010 monitoring_rule instances max allowed: 1

    # O1 Fri Mar 26 11:05:43 2010 monitoring_rule instances counted: 1

    # O1 Fri Mar 26 11:05:43 2010 database logging inactive

    # M Fri Mar 26 11:05:44 2010 Superthread started

    # M Fri Mar 26 11:05:44 2010 Security thread started

    # M Fri Mar 26 11:05:44 2010 LCD activated on 3

    # M Fri Mar 26 11:05:44 2010 Signal Tower activated on COM1 - 1

    LCD Display for ServersCheck Monitoring Software v1.0

    # Fri Mar 26 11:05:44 2010 Starting Monitoring Security Sensors Thread 7.5.0

    # S Fri Mar 26 11:05:45 2010 Starting Monitoring SThread

    # S Fri Mar 26 11:05:45 2010 file 1171011122WINDOWSHEALTH.log cleaned

    # S Fri Mar 26 11:05:45 2010 file C192.168.10.62.log cleaned

    # S Fri Mar 26 11:05:45 2010 BUSINESS 20 7.14.2 (5)

    # S Fri Mar 26 11:05:45 2010 database logging inactive

    # S Fri Mar 26 11:05:45 2010 Time out for rules set to: 60

    # M Fri Mar 26 11:05:46 2010 Current status: OK -

    # M Fri Mar 26 11:05:46 2010 Signal Tower & LCD reset

    # M Fri Mar 26 11:05:46 2010 Update Signal Tower Status - OK

    # M Fri Mar 26 11:05:46 2010 Update LCD Info

    # M Fri Mar 26 11:05:46 2010 Update LCD -com 3 -step 2 -speed 40 -line "Fri Mar 26 11:05:46" "" " Initializing " " Please wait"

    LCD Display for ServersCheck Monitoring Software v1.0

    # M Fri Mar 26 11:05:47 2010 import rules

    # M Fri Mar 26 11:05:47 2010 - 1171011122WINDOWSHEALTH: 1171011122 (WINDOWSHEALTH check) databases required for graphing already exist?

    # M Fri Mar 26 11:05:47 2010 - 1245305134FLOODING: 1245305134 (FLOODING check) databases required for graphing already exist?

    # M Fri Mar 26 11:05:47 2010 - 1245305585FLOODING: 1245305585 (FLOODING check) databases required for graphing already exist?

    # M Fri Mar 26 11:05:47 2010 - 1246240790HUMIDITY: 1246240790 (HUMIDITY check) databases required for graphing already exist?

    # M Fri Mar 26 11:05:47 2010 - 1246240873HUMIDITY: 1246240873 (HUMIDITY check) databases required for graphing already exist?

    # M Fri Mar 26 11:05:47 2010 - 1246240984HUMIDITY: 1246240984 (HUMIDITY check) databases required for graphing already exist?

    # M Fri Mar 26 11:05:47 2010 - 1246241071HUMIDITY: 1246241071 (HUMIDITY check) databases required for graphing already exist?

    # M Fri Mar 26 11:05:47 2010 - 1246241176TEMPERATURE: 1246241176 (TEMPERATURE check) databases required for graphing already exist?

    # M Fri Mar 26 11:05:47 2010 - 1246241384TEMPERATURE: 1246241384 (TEMPERATURE check) databases required for graphing already exist?

    # M Fri Mar 26 11:05:47 2010 - 1246241742TEMPERATURE: 1246241742 (TEMPERATURE check) databases required for graphing already exist?

    # M Fri Mar 26 11:05:47 2010 - 1246241901TEMPERATURE: 1246241901 (TEMPERATURE check) databases required for graphing already exist?

    # M Fri Mar 26 11:05:47 2010 Checking db status

    # M Fri Mar 26 11:06:05 2010 import rules

    # M Fri Mar 26 11:06:05 2010 Checking db status

    # M Fri Mar 26 11:06:05 2010 no db activity

    # M Fri Mar 26 11:06:07 2010 Current status: OK -

    # M Fri Mar 26 11:06:07 2010 Update LCD Info

    # M Fri Mar 26 11:06:07 2010 Update LCD -com 3 -step 2 -speed 40 -line "Fri Mar 26 11:06:07" "OK:10 DO:0 WA:0" "Tem:20.7d Hum:64.6%" ""

    LCD Display for ServersCheck Monitoring Software v1.0

    # M Fri Mar 26 11:06:22 2010 import rules

    # M Fri Mar 26 11:06:22 2010 Checking db status

    # M Fri Mar 26 11:06:22 2010 no db activity

    # M Fri Mar 26 11:06:28 2010 Current status: OK -

    # M Fri Mar 26 11:06:28 2010 Update LCD Info

    # M Fri Mar 26 11:06:28 2010 Update LCD -com 3 -step 2 -speed 40 -line "Fri Mar 26 11:06:28" "OK:10 DO:0 WA:0" "Tem:20.7d Hum:64.5%" ""

    LCD Display for ServersCheck Monitoring Software v1.0

    # M Fri Mar 26 11:06:39 2010 import rules

    # M Fri Mar 26 11:06:39 2010 Checking db status

    # M Fri Mar 26 11:06:39 2010 no db activity

    # M Fri Mar 26 11:06:50 2010 Current status: OK -

    # M Fri Mar 26 11:06:50 2010 Update LCD Info

    # M Fri Mar 26 11:06:50 2010 Update LCD -com 3 -step 2 -speed 40 -line "Fri Mar 26 11:06:50" "OK:10 DO:0 WA:0" "Tem:20.6d Hum:64.5%" ""

    LCD Display for ServersCheck Monitoring Software v1.0

    # M Fri Mar 26 11:06:57 2010 import rules

    # M Fri Mar 26 11:06:57 2010 Checking db status

    # M Fri Mar 26 11:06:57 2010 no db activity

    # M Fri Mar 26 11:07:11 2010 Current status: OK -

    # M Fri Mar 26 11:07:11 2010 Update LCD Info

    # M Fri Mar 26 11:07:11 2010 Update LCD -com 3 -step 2 -speed 40 -line "Fri Mar 26 11:07:11" "OK:10 DO:0 WA:0" "Tem:20.6d Hum:64.5%" ""

    LCD Display for ServersCheck Monitoring Software v1.0

    # M Fri Mar 26 11:07:14 2010 import rules

    # M Fri Mar 26 11:07:14 2010 Checking db status

    # M Fri Mar 26 11:07:14 2010 no db activity

    # M Fri Mar 26 11:07:24 2010 Monitoring Rule Process Watcher: 1 found

    # M Fri Mar 26 11:07:31 2010 import rules

    # M Fri Mar 26 11:07:31 2010 Checking db status

    # M Fri Mar 26 11:07:31 2010 no db activity

    # M Fri Mar 26 11:07:33 2010 Current status: OK -

    # M Fri Mar 26 11:07:33 2010 Update LCD Info

    # M Fri Mar 26 11:07:33 2010 Update LCD -com 3 -step 2 -speed 40 -line "Fri Mar 26 11:07:33" "OK:10 DO:0 WA:0" "Tem:20.6d Hum:64.5%" ""

    LCD Display for ServersCheck Monitoring Software v1.0

    # M Fri Mar 26 11:07:49 2010 import rules

    # M Fri Mar 26 11:07:49 2010 Checking db status

    # M Fri Mar 26 11:07:49 2010 no db activity

    # M Fri Mar 26 11:07:55 2010 Current status: OK -

    # M Fri Mar 26 11:07:55 2010 Signal Tower & LCD reset

    # M Fri Mar 26 11:07:55 2010 Update Signal Tower Status - OK

    # M Fri Mar 26 11:07:55 2010 Update LCD Info

    # M Fri Mar 26 11:07:55 2010 Update LCD -com 3 -step 2 -speed 40 -line "Fri Mar 26 11:07:55" "OK:10 DO:0 WA:0" "Tem:20.6d Hum:64.5%" ""

    LCD Display for ServersCheck Monitoring Software v1.0

    # M Fri Mar 26 11:08:06 2010 import rules

    # M Fri Mar 26 11:08:06 2010 Checking db status

    # M Fri Mar 26 11:08:06 2010 no db activity

    # M Fri Mar 26 11:08:16 2010 Current status: OK -

    # M Fri Mar 26 11:08:16 2010 Update LCD Info

    # M Fri Mar 26 11:08:16 2010 Update LCD -com 3 -step 2 -speed 40 -line "Fri Mar 26 11:08:16" "OK:10 DO:0 WA:0" "Tem:20.6d Hum:64.5%" ""

    LCD Display for ServersCheck Monitoring Software v1.0

    # M Fri Mar 26 11:08:23 2010 import rules

    # M Fri Mar 26 11:08:23 2010 Checking db status

    # M Fri Mar 26 11:08:23 2010 no db activity

    # M Fri Mar 26 11:08:38 2010 Current status: OK -

    # M Fri Mar 26 11:08:38 2010 Update LCD Info

    # M Fri Mar 26 11:08:38 2010 Update LCD -com 3 -step 2 -speed 40 -line "Fri Mar 26 11:08:38" "OK:10 DO:0 WA:0" "Tem:20.6d Hum:64.5%" ""

    LCD Display for ServersCheck Monitoring Software v1.0

    # M Fri Mar 26 11:08:41 2010 import rules

    # M Fri Mar 26 11:08:41 2010 Checking db status

    # M Fri Mar 26 11:08:41 2010 no db activity
  • AdministratorAdministrator
    Unfortunately the debug output doesn't provide any relevant information to the issue.



    As you are running an old version I would recommend testing it against the current release.
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