Time out occured

iamratheeshsriamratheeshsr
edited July 2010 in InfraSensing Sensors
Dear Admin,



I am facing an issue while adding checks. As you know we can do a TEST SETTING before saving a particular check. But while doing that I am getting an error saying Timeout occured after 60 seconds. But from the serverscheck appliance I can ping the tibbo device. I can telnet to port 3001. But while doing test setting it is giving me error.



The version I am using is 8.0.4. Our other customers who were using version 8.2.3 has also reported the same error.



Please advice.

Comments

  • iamratheeshsriamratheeshsr
    image







    Attached is the screen shot of the error



    If you can see the screenshot use this link to view it



    http://www.4shared.com/photo/S38oRO2f/timeout.html
  • iamratheeshsriamratheeshsr
    I was reading through the forums. Some one told version 8.2.4 solved the Time out issue. One of our customer who is using 8.2.4 is still having he same error.



    Please help
  • AdministratorAdministrator
    Ratheesh,



    Can you do a sensor debug and provide the output please?
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