SMS not able to send

Hi,

Iam using serverscheck monitoring appliance version 8.0.X.

When iam connecting zoom 3G modem for SMS its detecting the port but cant send test message. Please help.

Firstly, we recommend updating it to the latest version 10.3.0 since that one is already more than a year behind. Please do make sure to do a back-up of your files which could be found here on the "Manual upgrade procedure" section:

http://wiki.serverscheck.com/index.php/Upgrade



You would also have to update your licenses here:

http://www.serverscheck.com/orders/license.asp

Thank you for your reply.

How can i get the license ? Will the problem solve after upgradation ? Can i use the old license to the new version ?If upgrade didn,t worked correctly can i downgrade ? Please help.

Once you upgraded you can't downgrade.



An active support & maintenance agreement is required to perform an upgrade and get a new license file.



We don't provide support for older versions.

Thank you sir for your reply.

How i can get Active support & maintenance agreement.We have purchased the device long back and not remembering about the agreement. Can you suggest any solution.please...

You will need to talk to our sales department to see if a renewal is still possible. You can contact them at sales@serverscheck.com

Thank you sir for your cooperation.

I will contact the sales team for the further support.

Thanks.......

Dear sir,

Iam connected the modem to the appliance, do i need to connect anywhere else ?

From our side upgradation is difficult,as we have the feature here in this version. Can you please help ?

That's all there is to the connection. The reason for the upgrade is that there has already been a lot of improvements and fix specially now that version 8 is more than a year old already.

Dear Sir,

As i told you the upgradation is not possible and we have to work SMS on the old version. Can we do anything? Please....

you are out of support and we don't support older versions.



maybe another user may be able to help you

Hi Admin When i add numbers for sms alert some received and some do not received activation code on your website it tells me pending for activation i try to delete, it does not.

This thread is about the modem SMS feature on the Monitoring Appliance. It seems that you are now talking about the SMS Gateway on http://sms.serverscheck.com - if indeed for the SMS Gateway then please log your request in the correct forum.