Cannot login to Android app
For a few weeks now, I cannot login to your Android app. I upgrade to a Samsung Galaxy S6 phone and it no longer works. I have uninstalled and re-installed, still no fix.When I first run it, I pick login, it says "Error: Pleas esetup username and password. Do you want to set them now?" I say Yes, and it closes the app and brings me to my main screen. If I instead press Account button, it just closes the app and brings me to my main screen.
Comments
The login error results in it not loading and crashing out to the main screen. So it is the same...
i.e. When I first run it, I pick login, it says "Error: Please setup username and password. Do you want to set them now?" I say Yes, and it does not load, closes the app (aka crashes out to the main screen). If I instead press Account button, it does not load, closes the app (aka crashes out to the main screen).
What Android version are you using?
To other forum users, anyone experiencing the same issue on registration of username and password? If so then what Android version are you using?
We believe the issue might be on the back-end as nothing changed in the front end (app). We passed it on to our systems people for investigation.