Smoke Sensor says Triggered

edited January 2018 in Monitoring Cloud Platform
Not really clear my Smoke Sensor says "Triggered" and it's green text. Is that suppose to be the normal not sensing fire ? Do I have something reversed in my gateway for this sensor? Or a setting in the Cloud site I need to click? FYI there is no fire currently. Shouldn't it say like "clear" or "okay" ?


  • PocholloPochollo

    does the sensor itself say it is triggered on your gateway? if its just in the cloud .. it might be reading it in reverse.
  • rtarta
    Gateway says OK in green font and Down Range is "Closed" and Cloud says Triggered in green font

    smoke cloud
    smoke gateway
  • adminadmin
    Hi rta

    Thank you for letting us know , this has been escalated into our cloud development team.
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