App login failure
G'day,
For a number of weeks now, I have been unable to login using the iOS App.
I can log onto the cloud using a browser and successfully view my device data. I've tried uninstalling and re-installing the app, but still get the message "ERROR Login failed. Please verify your network settings, username & password"
I did upgrade the firmware on the gateway around the time I noticed the app was not working (the 9th March).
FYI: iPhone 8, iOS 11.2.6
Any help will be gratefully received, thank you.
Ian Hall
For a number of weeks now, I have been unable to login using the iOS App.
I can log onto the cloud using a browser and successfully view my device data. I've tried uninstalling and re-installing the app, but still get the message "ERROR Login failed. Please verify your network settings, username & password"
I did upgrade the firmware on the gateway around the time I noticed the app was not working (the 9th March).
FYI: iPhone 8, iOS 11.2.6
Any help will be gratefully received, thank you.
Ian Hall
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https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=1349922712&mt=8