EST-IRSPOT-2 EST Kit with IR Spot (Thermopile)
We have purchased two of these kits. One is having issues not taking the temp until the Surface tablet is restarted. Once restarted it will again start taking temps but after sometime it will stop again. When it stops the Surface tablet will not even detect the sensor has been unplugged. Out of these two kits we have already had to send one sensor back and now we are having this problem. I do not understand why we are having this issue.