This email can't be sent

Good morning,

I am trying to setup email alert but it give an error message "This email can't be sent" even all setting is ok because i have tried it in other application and it works but the same setting does not work in servercheck web interface. ¿Do you know what the problem is?

Enable Email Alerts : checked
SMTP Server :
SMTP Port : 465
Use SSL : checked
Use SMTP Authentication : checked
SMTP Username :
SMTP Password : ************

From address :
To :
Cc :
Email Subject : Test
Email Body : Test


  • adminadmin
    edited July 2016
    Hi jlo,

    Unfortunately Google did an update making it no longer compatible with our devices. we have forwarded the issue over our development team for a fast fix regarding the issue.
  • AdministratorAdministrator

    You can use on Port 25 - provided your ISP does not block port 25
  • njensennjensen
    Any updates here? I've tried the on port 25, but must be blocked. Is there any other email service we can use in the interim? Scary not having a temp monitor...
  • AdministratorAdministrator
    See Google's URL - You could ask your ISP to open port 25 or use on port 465 or 587 if you have Google Apps

    In the mean time we are working for a solution in the firmware that would allow our units to connect to Google's mail servers
  • AdministratorAdministrator
    While working on a firmware fix for the latest generation of Sensorgateways, we have also been working on a fix for all versions of the Sensorgateway. We just launched the BETA version of our *free* Premium Email Alerts service. You can now use servers hosted by us to send out email alerts. Simply go to to signup and start using this new free service.
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